egram

eGramVishwagram

Project Infrastructure Setup

14,006 eGram centers are established in Village Panchayats .eGram Centers have been equipped with VSAT Broadband connected PCs (with Scanner, Printer ,UPS, Web Cam, VoIP Phone) and to provide the e-services to rural citizens. Village Computer Entrepreneur (VCE) is working on PPP Model and delivering services to rural citizen in these eGram Centers.

eGram Broadband VSAT connectivity Network is also known as PAWAN Network is Asia’s Largest Public Domain VSAT Network and working since Year 2008.Following are key attributes of this network:

Category Availability for Bandwidth Available Total (in Mbps)
Data 2500 Concurrent User 16 Kbps burstable up to 256 Kbps/site 64 Mbps
VoIP 50(25 Duplex) Per Node 16 Kbps burstable up to 64 Kbps 2 Mbps
Video Conference 5 Duplex Channel(10 Users) Per Node 512 Kbps 3 Mbps
Video Broadcast Channel 1 Channel 3 Mbps 2 Mbps

Project Technical Support Team

To support the entire ecosystem, Technical Support and Training Service Provider Team (TSTSP) deployed at eGram , Taluka , District and State level ( total strength of 613 IT Professionals ) with core job of hardware and software support and capacity building of Village Computer Entrepreneur for successful service roll out in rural area and this team is also taking care of technical support requirement of Department of Panchayat and its related offices in district , taluka’s too.

Services Enablement in Project


VCE is giving eServices broadly divided in two category :

Offered G2C Services

  • Birth & Death Certificate
  • Temporary Residence & Income Certificate
  • Tax Collection Receipts
  • Land Right Records Services (RoR- 7/12 & 8A)
  • Application Forms of various development Schemes through Mahitishakti.net
  • ITI Application Form
  • Data Entry work for Government Departments like Health , Sports ,Gram Sabha ,Vanbandhu etc
  • Electricity & GAS Bill Collection Work
  • E Ration Card Coupon
  • iKisan- Farmer Registration, PM KISAN, PM SANMAN Nidhi and Groundnut MSP
  • UDID Card
  • Ayushman Card
  • UIDAI enrollment work

B2C services rolled out by VCE through entrepreneurship model are as follows:

  • e-Ticketing of Railways, Airlines,Bus
  • Utility Bill payments (Telephone, Mobile, DTH etc)
  • DTP work
  • Financial Services (Insurance, Mutual Fund, Banking, Money Transfer)

Information and Communication Dissemination

  • At present State, District Officials are conducting regular video conference with eGram centers every day.
  • Free VoIP Telephony is available for Rural Citizen from eGram Centers.
  • Through PAWAN Channel important programs and informative programs are transmitted for information Department, WASMO, Health Department, Education Department, Distance Learning session of e-Services (Like RoR, RTO, e-ration card etc) and computers course like Adobe online training is relayed.
  • As Social media popularity growing day by day, eGram is also utilizing the same for passing latest information on Facebook. There is page “eGramVishwagram.gujarat” on Facebook gaining hits day by day.

eServices Roll Out Status Report

  • Electricity bills collection:
    eGram Centers perform electricity bill collection work. Volume of work and financials are as given below:

    Financial Year Total Bills Collected Amount Collected (In Lacs) eGram Income (Charge per Bill Rs 7/-)
    2019-20 4174521 42699.86/- Rs. 2,92,21,647/-
    2018-19 7392221 66038.35/- Rs. 5,17,45,547/-
    2017-18 6596765 58211.39/- Rs. 4,61,77,355/-
    2016-17 7392221 6142645 49888.26/- Rs. 4,29,98,515/-
    2015-16 7266573 62772.59/- Rs. 5,08,66,011/-
    2014-15 6873415 59770.73/- Rs. 4,81,13,905/-
    2013-14 6237217 52243.28/- Rs.4,36,60,519/-
    2012-13 5740751 39274.50/- Rs.4,01,85,257/-
    2011-12 5421261 32880.44/- Rs. 3,79,48,827/-
    2010-11 5396664 29146.20/- Rs.3,77,76,648/-
    Total 61242033 492925.6/- Rs. 42,86,94,231/-

  • GSPC Gas Bill Collection Started in September 2013 and Bill collection so far is:

    Financial Year Total Bills Collected VCE Income(@Rs. 7/-)
    2019-20 167024 11,69,168/-
    2018-19 285457 19,98,199/-
    2017-18 259724 18,18,068/-
    2016-17 236677 16,56,739/-
    2015-16 210183 14,71,281/-
    2014-15 215284 15,06,988/-
    Sept 2013 to March-2014 89325 6,25,275/-
    Total 1463674 1,02,45,718/-

  • Delivery of Land rights of records (RoR):

    eGram Centers provide online authentic copies of Land RoR. Volume of work and financials are as given in following table:

    Year Number of RoR Certificate Issued eGram Income (@ Rs. 5/-)
    2019-20 36064665 18,03,23,325/-
    2018-19 37174548 18,58,72,740/-
    2017-18 26481123 13,24,05,615/-
    2016-17 20360927 10,18,04,635/-
    2015-16 21042840 10,52,14,200/-
    2014-15 16914365 8,45,71,825/-
    2013-14 13120014 6,56,00,070/-
    2012-13 9295245 4,64,76,225/-
    2011-12 7738032 3,86,90,160/-
    2010-11 4179227 2,08,96,135/-
    2009-10 1663227 83,16,135/-
    Total 194034213 97,01,71,065/-

  • eGram Started giving Digital Gujarat services from the month of August 2019 :-

    Service Name Total Application Received Disposed
    Income Certificate 58964 50518
    Widow Certificate 13390 11899
    Temporary Residence Certificate 587 545

  • eRation Card (PDS System) started in April 2011 and e-coupon issued so far are:

    Year E- Coupon Issued So far VCE Income (In Rs.)
    2018-19 73313 1,46,626
    2017-18 5215212 1,04,30,424/-
    2016-17 6882288 1,37,64,576/-
    2015-16 76839690 15,36,79,380/-
    2014-15 242160864 48,43,21,728/-
    2013-14 124889368 249,778,736/-
    2012-13 2166606 4,333,212/-
    2011-12 1207282 2,414,564/-
    Total 45,94,34623 91,88,69,246/-

  • eGram center also undertake work of data entries for Khel-mahakumbh:

    Year Data Entries completed (in Lakhs) Amount earned by VCE’s (in Rs.)
    2014 10.76 0.53 Crore
    2013 25.91 1.29 Crores
    2012 21.69 1.51 Crores
    2011 17.61 1.23 Crores

  • eGram Service Delivery Portal (Powered by 3 B2C Services Provider) used by VCE with their entrepreneurship skills to sale B2C services from 12th Jan 2017:

    Service 2018-19 2019-20
    Transactions Amount Transactions Amount
    Aadhaar Enabled Payment System 6987 91669713 89234 203952862
    Bharat Bill Payment System 36187 39315582 108844 123589907
    Bill Payment 28131 25684715 468 262783
    Bus/Rail/Air Ticket 497 1249731 433 970915.55
    DTH Recharge 13591 3295288 592 160096
    Insurance 2173 258490 4183 3051959
    Jio Wallet 1554 2441153 1187 1479897
    Mobile Recharge 151244 13996105 108865 13653703
    Money Remittance 43672 109709086 59984 138020870
    Mutual Fund 82 33809 21 11100
    Other 5935 7052600 4442 9211873.4
    Pan Card 2958 343256 4328 350294
    Grand Total 355902 295049529 382581 494716260

  • Now Farmers can get registered on iKhedut application through eGram Center, total 17,90,404 farmers have been registered through eGram centers from March-2014 to December-2019.
  • Farmers can apply for Pradhan MantriKisanSamman Nidhi Scheme (PM-KISAN) at eGramCenters.Approx 29 Lac farmers did entry from eGramCentres. This Year in Oct 2019, Ground Nut Procurement MSP Entry done from eGramCentres. In Dec 2019, approx. 25 Lac Farmers application submitted through eGram.
  • Birth and Death data entry service is provided by eGram centers across Gujarat through http://badea.guj.nic.in .
  • Support for First Year Technical admission (B.Tech / Pharmacy / ITI) is provided from eGram Centers for benefit of students. eGram Centers also provide online results of 10th and 12th year examinations.
  • Now rural citizens can apply for Jobs, in eGram itself through OJAS application.
  • eGram center also undertake miscellaneous work of data entries:

    For example during Khelmahakumbh 2011-Sports person online registration process was started through eGram and per registration charges collected by VCE is Rs 7/-.


    Year Data Entries completed (in Lakhs) Amount earned by VCE’s (in Rs.)
    2014 10.76 0.53 Crore
    2013 25.91 1.29 Crores
    2012 21.69 1.51 Crores
    2011 17.61 1.23 Crores


  • VCEs perform data entry work for Gram Swagat Program.
  • VCEs completed data entries related to health of 1.10 Crores rural school children in the year 2009-10.
  • VCE completed data entry of 89,057 records related to VanbandhuKalyanYojna in the year 2012.

Capacity Building Program

In the eGramVishwagram Project, capacity building program is continuous part of activity:
  • Taluka Level Executive of TSTSP team is giving continuous training support to VCEs in their regular monthly visit at eGram Level.
  • eGram Connectivity Infrastructure is having unique dedicated facility of training through PAWAN Channel (Bandwidth Provision – 2 Mbps) where continuous program broadcasted through it , following is sample list of program which is broadcasted on daily basis along with different other informative programs:-
    • RTO Learning Licensee Training for VCEs
    • Financial Service Training
    • B2C services Training
    • UDID Registration Training
  • Ministry of Information and Telecommunication, Government of India recognized eGramas eGram CSC Center from 4th Feb 2010.
  • Department of Panchayat on behalf of Govt. of Gujarat signed tri-party agreement to start National Optical Fiber Network (NOFN) in State for connectivity to all villages, which will be redundant to existing available VSAT Network. Approx. 1300 locations connected successfully and work is going on at approx. 1700 locations for streamlining of connectivity.
  • Department of Panchayat has been appointed as Registrar for UIDAI work in Rural area and EGVGS has been appointed as Enrollment Agency. Those eGram VCEs who passed UIDAI exam conducted by NSEIT, only then they can work as Operator cum Supervisor for UIDAI work. Currently 2900 VCEs have passed Exam.
  • 33 eGram centers across Gujarat each one from 33 Districts will be having UIDAI – Kit using which they will deliver UIDAI services like Aadhaar Registration, Updation, KYC etc. 5 Centres across Gujarat have started working in District like Amreli, Banaskantha, Gandhinagar, Patan and PanchMahal
  • Now farmers can get Agro products of GSFC (Gujarat State Fertilizers and Chemicals Limited) from eGram Centers. Currently Narmada and ChhotaUdepur have been selected as a pilot for this project.
  • Now villagers can avail Ayushman card from eGram Centers. Currently 4274 eGram centers are providing Ayushman Card under Ayushman Bharat Scheme- Pradhan Mantri Jan ArogyaYojana.
  • Unique Disability ID card service too started for the villagers from the eGramCentres.
  • Election Commission of India has done MoU with eGramVishwagram Society for rolling out their services in Rural area through eGram Centers. Upto 31st Oct 2019, approx. 10 lac voters were verified.