GSWAN which is known as a Gujarat State Wide Area Network (GSWAN) is an advanced communication infrastructure and now-a-days extensively used for exchange of Data, Voice & Video information between two or more locations, separated by significant geographical distances.

The primary motivating factor for GSWAN is for the modernization of the intra-governmental communication setup that would improve administrative effectiveness and efficiency and to bring reliability and accountability in overall system of Government-to-Government (G2G) functioning. GSWAN has leveraged ICT to provide a robust communication backbone and effective support for e-Governance for State Government other Government bodies. It offers a wide range of ICT services. Over 340 + Websites of various government departments/offices/ Boards / Corporations/ HoDs etc. have already hosted on GSWAN server and more than 22000 + E-mail IDs created for Government officers all over the state.

The GSWAN network provides facilitates for uninterrupted and easy IP based Video-conferencing between various Government of Gujarat offices.

GSWAN – Creating Benchmarks for Connectivity

Connectivity creates foundation for rolling out any service electronically hence it is one of the cardinal factors in e-governance. Gujarat has successfully rolled out its SWAN project since 2001 with the vision of providing quality connectivity for facilitating implementation of e-Governance applications and improving overall administrative efficiency and it has reached to a mature stage today.

Today, Gujarat provides a large pool of bandwidth which can facilitate future requirement of service on demand. GSWAN connects all 33 Districts, 248 Talukas ultimately interconnecting more than 5000 GoG offices for secure digital communication. From July, 2016 onwards GSWAN bandwidth bandwidth has been increased from 34 Mbps to 500 / 250 Mbps at all District Centers to State Center and from 10 Mbps to 200 /100 Mbps in Taluka Centers, along with from 34 Mbps to 250 Mbps in clusters 33 links at District leading almost 100% uptime performance of the network.

GSWAN has 44378 users which show 73% increase in no. of users utilizing GSWAN connectivity compared to situation before 2 years. On GSWAN more than 45000 mails get processed on daily bases that show 80% increase in mail processing capacity. All districts use daily average of 55% of bandwidth of GSWAN for data processing. At state level average 85 Giga Data Frames, at district level average 3 Peta Data Frames & at taluka level average 11 Giga Data Frames are processed monthly by the means of stronger GSWAN backbone.

There has been 3% increase in logging complain calls for GSWAN issues in last 1 years which shows vital awareness of using the Network by end users and efficient administration has managed to solve 100% of them.GSWAN facilitates webcasting (WC) and video conferencing (VC) for G2G and G2C communication with yearly average 850+ WC/VC combined together.

GSWAN intranet provides secure access to various applications such as - Public Distribution System(PDS), Garvi (Registration of Documents), Land Record Information System (E-dhara), Electoral Roll Management System (ERMS), e-Mamta, IWDMS-Integrated Workflow & Document Management System, IFMS-Integrated Financial Management System, HMIS-Hospital Management & Information System, GSBTM-Guj State Bio-Tech Mission, GAD-General Administration Dept., XPLORA – Entry Card Swipe, Agriculture Soil Health Card Application, SWAGAT - Grievances Redressal to Hon'ble CM, Commodity Price Monitoring, Agriculture Census Gujarat, Ration Card, Intra FOREST, RoR at Village, Janseva, Development Support Agency – Tribal, Media Response System, City Survey – Gujarat, Jantry – Land Registration, Gujarat Information Commission, Directorate of Animal Husbandry, FDCA – Foods & Drugs Controller Administration, & Drugs Manufacturing License Allocation, Directorate of Pension & Provident Funds etc.

GSWAN hosts more than 340 different departmental websites which gives access to common citizens for information. Moreover, applications like ATVT hosted on GSWAN has ultimately led to generation of revenue worth Rs. 3,75,80,720 till date, gARVI (Automation of Administration of Registration, Valuation & Indexing in Gujarat) has generated Rs. 8652.31 Crore till date, eDhara has recorded 10.7 Crore Transactions (5-10/- per transaction) through GSWAN. In a nutshell, GSWAN has not only created role model for connectivity and efficient management of Asia’s one of the largest Government network but also given business model to earn revenue for Government.

Considering all such growth, Government of India has also recommended bandwidth enhancement to all states stating Gujarat as Role Model. In view of the above and high performance of GSWAN, Gujarat has shown rapid growth in e-Governance through stronger backbone support by its connectivity & has established a unique benchmark for other states for better digital governance.

Applications running on GSWAN with Bandwidth details

1. Record Information System and RoR at Village.

  • This application has been developed by NIC and has ‘Client-Server’ architecture. There are 225 Servers installed at Block level, which are connected to 25 District Servers. There are 98 Lacs land records, which are computerized. The District Server data has been uploaded to State Data Centre at Gandhinagar. There are around 400 to 500 (average) daily transactions observed at each block location. This is a Voice and Data application. Integration of GIS and Biometric with this application is under process. 50 Voice connections have been provided at each District Collector offices and 3 Voice connections have been provided to each Block level Mamlatdar offices.
  • NIC, Gujarat State developed the comprehensive software named e-Dhara for day-to-day transaction taking place at village level. At present project is on-line at Taluka level. All 225 talukas (e-Dhara Kendras) of 25 districts are equipped with a server, clients, printers, Bio-Metric Device (Finger Print Reader), Scanners etc and the transactions are done online.


a) At Public level: -

  • People can get well-printed copies of their land holding documents. Tampering with revenue records minimised. People get the copy of Record of Right (7/12) and Account of land holding (8a) at Taluka level. Farmer Book is printed. Reduces litigation and helps in expediting litigation process.

b) At Administrative level: -

  • Reports are generated for Details of Land, Land Use, Crops cultivated, Source of Water, Type of Electrical Equipment used, Trees etc. Borrowings, Liabilities on each land per village could be listed. GIS application can use these data to produce different maps. Agriculture Census will be a by-product of Land Records Data. Information Outlets can be linked with these data. Correct revenue information in time with easy access. This information can be used for District Planning. Apart from landowners the departments like Revenue, Agriculture and Irrigation are beneficiaries of the land records database.

2. Registration of Documents (ReD)(Revenue Department: Inspector General of Registration)

  • This project of revenue department is novel in many ways. The main objectives of the project are to serve the public in the process of registration within minimum possible time with full transparency. It is planned to give back the registered document to the party within an hour of presentation to the Sub Registrar. It is also first time that the process are outsourced except the application software. The application software ReD (Registration of Documents) is designed and developed by National Informatics Centre. The private vendors are awarded the job of supplying and maintaining the necessary hardware, system software, furniture, and required stationary and data operators on a revenue sharing basis

ReD software:

  • The backbone of the project is the application software designed and developed by NIC. ReD is a comprehensive software developed to cover all the process of registration from presentation and registration fee receipt generation to scanning and printing the record copy of the registered document and archiving the document images.


  • Return of the original document immediately after registration
  • Modernise the Sub Registrar Offices
  • Public comfort at SR offices
  • Transparent process
  • Availability of Stamp Duty and Market Value on Internet / Intranet.

Features of ReD :

  • Introduced an input sheet to be filled in by the party and verified by the sub registrar for easy data entry by the operator
  • Jantri Module (Market value of whole State is available)
  • Registration Module
  • Valuation Module
  • Calculation of Stamp Duty
  • Photo capturing of the parties using web camera
  • BIO-Metric (Finger print capture)
  • Scanning Module for scanning all the pages of a document
  • CD Backup for database and archival of scanned images of a document
  • Bilingual User Interface (Gujarati & English)
  • Document Number issued by computer and fee receipt is generated
  • Market Value & Stamp Duty Calculation as per laid down rules and Jantri (Land Rate)
  • On the spot generation of Ganatri Patrak (calculation sheet) and Notice 3(2) for deficit amount
  • All endorsements are generated and attached to the original document Indices viz., Index 2, Index 3, Index 4, CTS Patrak and various other administrative reports.
  • User friendly menu driven software for easy operation
  • Help at each and every level
  • Data Security

3. SWAGAT (State Wide Attention on Grievances by Application of Technology)

  • SWAGAT is a combination of digital management and WAN technology to overcome the above said problems. It makes the travel of the grievance instant and the system below is sensitized and held accountable.
  • Grievances are categorized into: Policy matters, First timers and Long pending Cases. All three categories of grievances will be displayed in the same manner to all connected functionaries through the bilingual web based application developed by NIC.
  • Hon. CM takes up such grievances District wise in presence of the applicant and asks the concerned District functionary on video conferencing about the reasons of pendancy on the 4th Thursday of every month. Approach is to resolve the grievance then and there.
  • This application runs on GSWAN extending connectivity to Hon. CM Office: all the Secretaries, all the District Collectors / DDOs / S.Ps. and Head of Departments.

4. e-Gram (Vishwa Gram)Village Panchayats of Gujarat State (under District Panchayat)
  • The Vishwa Gram project module "e-Gram" is for maintaining record of village information of all families’ data and issue of necessary certificates to citizens. This module is designed & developed by National Informatics Centre.
  • It gives facility to generate Birth & Death certificate, Caste certificate, Income certificate, property register, BPL certificate etc.
  • The e-Gram is based on survey form of each individual family of the village, which contains the detailed information of each member of family. This is used to provide many certificates such as Income, Caste, Domicile, Character, and Farmer etc. to citizens. Also, the database of property of each family is maintained to provide necessary certificate and to use in panchayat for tax collection property wise. Conversion of this system into e-GPIR (Gram Panchayat Internal Register) is going on so that a single e-GramPanchayat system is deployed and in use across all Gram Panchayats
  • Apart from these, some packages like Manpower support system is developed to keep track of hired manpower at Panchayats, their working days, salary etc.

5. Gujarat Ration Card Computerisation (GRCC)Civil Supplies Department: Taluka Office
  • Features:Unicode data, Local Language (Gujarati), Multiple Keyboard, Information of application for ration card etc, Detailed Transactions Log, Two Tier Ration Database one for Ration card Application other for effect in Main Ration database. Software logs every transaction with date of transaction like new card, deleted card, division of card etc and History of particular Ration Card.
  • At Citizen Charter (One Days Governance) center:New APL1 Card, New APL2 Card, BPL, Updating of Ration Card, Transfer Ration Card from one FPS to Other FPS, One Taluka to Other Taluka, Change Category of Ration Card like APL to BPL or BPL to APL, Deletion of Ration Card, Addition and Deletion of Member in Ration Cards and Division of Ration Card
  • MIS: (1) Online G-Register (2) Online No of cards details in different category like 1,2,3…7 members per cards (3) FPS Wise Summary (4) Online SBC, DBC Gas Details etc.

6. PCIS-Gujarat (Property Card Information System)Revenue Department: Settlement Commissioner & 66 City Survey Offices
  • For monitoring and maintaining the ever-changing Urban Land Records and for effective implementation of urban development programs, NIC has developed a complete software solution for Urban Land Records System (PCIS), which can be use for 66 City Survey Offices in 25 districts.

The main features of the software are

  • Support for both English as well as Gujarati using GIST SDK 2.7
  • Data can be entered from Property card as well as Inquiry register.
  • 52 types of mutations is available including division, amalgamation and sale transactions etc.
  • Property Card, Inquiry register, checklist etc are some of the important outputs.All type of queries are provided which is useful for the public as well as the Office.
  • Preparation of Property Card from Enquiry Register.
  • Notice-135 D & Notice – A, B, C printing
  • Mutation Effect on Property Card
  • Queries on Tenures & Area.
  • Generate Village form –2 directly for collecting revenue.
  • Report of Enquiry Register, Mutation Register.
  • 13. Searching of City Survey Numbers by name.

7. Police Station Computerisation Home Department: Police Station, Circle Office, SDPO (District Office), Range Office and DG Office

Scope (Under Development)

  • Computerization of the major crime activities carried out at the Police Station level and the crime related activities at the SP/DSP office.
  • Major activities on crime, which are identified for computerization are
  • Lodging an FIR, Investigation of the case (up to the final report), Keeping the record of arrest and absconding person, Keeping record of the Non- cognizable crimes, Case diary, Janvajog register, Station diary, Accidental Death, Lock up register, Duty Register, Night Round Register, Parade register, Village Crime Note book, General conviction Register, Application Register, Summons /warrant/Notice Register, Passport Application verifications, Modus Operandi register, ST/Railway Warrant Register, Motor vehicle act Register, Public arms License register, Weapons Register, and Missing Person register.


  • FIR Entry at police station level with all crime related details and its follow up, Various register maintenance related non-cognisable crimes, Detainment of Vehicle and its status, Passport application Verification, Application recording and action taken, Arrest details of all the accused persons, Case diary, Station Diary, All the FIR details can be monitored by next higher office, Statistics of crime and generating Daily Morning Report, Keeping all the official register at police station etc.

8. Computerisation of Pay and Accounts Office Finance Department: Directorate of Accounts & Treasuries

The Scope of PAO Computerisation is meant for

  • The reduction of manual work of repetitive nature in three main sections of PAO namely Cheque, Audit and Book.
  • To prepare the cheque from the pre-audited and passed bills.
  • Preparation and maintenance of accounts.
  • Generation of reports according to requirements of Accountant General’s Office and EDP Cell of DA&T.

It is a work flow system mainly covers the operations of bill entry counter, & token issue, transit to audit section, pre-audit, passing or objecting, cheque printing on pre-printed stationery and delivery of cheque and objected bills against token. General Features at Cheque Section:

  • System generates the next available token with its physical availability.
  • DDO’s Signature Verification.
  • Cheque printed on pre-print stationery.
  • Many-to-Many option (Single cheque for a common payee featured in multiple bills submitted by the same office) for cheque preparation saving the cheque instruments.
  • Payment restrictions are checked at the time of cheque delivery.
  • Bank Advice (payment instruction) to Banks for the payment of cheque.
  • Daily Account Reports of Token, Cheque and Bills at each Section.
  • Online status of bills, cheque.
  • Generation of voucher numbers.
  • Cheque Management- Reprinting, Cancellation, Revalidation and maintains these details in Form 16 Register.

General Features at Audit Section:

  • Auto assignment of Bills to Auditor
  • Cross checking of bill amount and Cardex (Office Code).
  • Auditor wise Workload status
  • List of Passed – Objected Bills
  • Maintenance of Special registers
  • Bank Scroll entry and payment amount cross verification.
  • Compilation Register
  • Proof Sheet
  • Classified Abstract for Audit General office
  • Schedule Generation
  • Plus minus memo
  • Cash Book/RBD Register
  • Many other reports to maintain the accounts.

9. SWIFT - State Wide Information on Financial Transactions.

Facilitating Finance Department and other Government Departments for monitoring the financial transactions done by the department itself and their sub offices at respective District Treasuries and Pay and Account Offices. Financial transactions and its monitoring is a vital part of every Government Department. The Departments are mainly collecting the inputs from the lower level offices and deriving the expenditure incurred and its funds availability. The majority of these transactions are done through treasuries and PAOs and all the treasuries and PAOs have computerized their operations & connected to GSWAN. This has provided the opportunity to disseminate the information to each office and its head office simultaneously. Initially it started with the online status and voucher information for each bill. Now the data from all treasuries and PAO is compiled at state data centre on daily basis and consolidated statements are generated at each level.

SWIFT is an Intranet Web application developed for the departments of Government of Gujarat on GSWAN. This application is hosted at NIC, Data Center and also provides a scope to disseminate on Internet.

All district treasuries and PAOs are uploading their daily transaction details to the NIC’s state data centre; this in turn dynamically generates the summary data for SWIFT, which delivers the following reports.

  • Department wise, Demand wise, Scheme wise State Summary.
  • State wise Receipt Summary.
  • District wise Letter Of Credit-LC Summary

10. Value Added Tax (VAT) for Commercial Tax Department.
  • This application has been developed by TCS and has ‘Client-Server’ architecture. There are 37 Servers installed at various Salestax department offices located in Districts and Blocks. All the public users and Traders have been accessing the ‘Online’ application through Internet, terminated at Salestax commissioner office, Ahmedabad. The images of the documents have been scanned transported to various servers, connected to GSWAN. Application Database has real time replication at Back up servers located at different location. Setting up the VC facility at different Zones and at all the check posts are under active considerations. This is Voice, Data and Video application, having very high Bandwidth requirements.

11. IWDMS – Integrated Workflow and Document Management System
  • This application has been developed by TCS and has ‘Client-Server’ architecture. There are 12 very high end Servers with 1 TB SAN storage has been installed at State Data Centre at Gandhinagar. The images of the documents have been scanned transported to various servers, connected to GSWAN. Application Database has real time replication at Back up servers located at different location. This is Data application, having very high Bandwidth requirements.

12. HMIS – Health Management and Information System

  • This application has been developed by TCS and has ‘Client-Server’ architecture. All 25 Civil Hospitals and 6 Medical colleges have been connected to GSWAN. Telemedicine applications are also under development. This is Voice, Data and Video application, having very high Bandwidth requirements.

13. WHO - Integrated Disease Surveillance (Health Department)

  • NIC has developed IDS for Department of health and World Health Organisation. For 16 identified diseases, data of new cases and deaths are collected weekly at Remote Units, Corporation Hospitals and Medical Colleges (Hospitals attached to it). Data on weekly basis is entered at the district level and transferred to Central server at Gandhinagar for analysis.
  • Online detail analysis module is also provided which is running in Intranet mode. District wise details of new cases and deaths can be compiled and compare. Comparison of syndromes and laboratory results can also be obtained. Details up to remote unit level are also obtainable. Concerned authority can monitor the status of remote units who have not reported data in last four weeks.

14. e-PRIMA (Panchayati Raj Institutes – Maintenance of Accounts) Panchayat Department:

  • Online detail analysis module is also provided which is running in Intranet mode. District wise details of new cases and deaths can be compiled and compare. Comparison of syndromes and laboratory results can also be obtained. Details up to remote unit level are also obtainable. Concerned authority can monitor the status of remote units who have not reported data in last four weeks.